Wristbands & Payment Options

All groups visiting the Zoo must pre-register and pre-pay to receive a discounted Group Rate. Groups will be individually ticketed with wristbands. Checks or Credit Card-to-Hold information is due two weeks prior to their trip date.

PAYMENT OPTIONS:

Click here if visiting on a weekday (excluding holidays).
(Reservations Office open)

Click here if visiting on a weekend or holiday.
(Reservations Office closed)

PARKING: 
Parking is FREE for cars and buses.

LATE PAYMENT:
If your check or Credit Card-to-Hold information is received after the due date, you can choose to pick up your wristbands in person at the Reservations Office by appointment at least 2 business days before the trip date. If you cannot visit the office in person, you will have to pay a fee of $30 to have the wristbands sent via Federal Express. Wristbands cannot be picked up on the day of your trip!

CANCELLATION POLICY:  
If your school or facility has to cancel for any reason, your educational program can be rescheduled based upon availability and self-guided groups can reschedule for any day with notice. If you have already received your wristbands and need to cancel, you MUST return your wristbands or you will be charged.